Today i received an email with the following info: 'IK Multimedia - Registration System' Dear --------, Thank you for registering your Product. You can now also download a free CSR Room Reverb which has been automatically registered to your account. Your CSR Room Reverb serial number is TCS------------------ [number removed] To use CSR Room Reverb: 1) Access your USER AREA at: [the link was to the user area, didnt want to post it just in case] 2) Download your product from the [My Products] section 3) Install the product on Your computer. 4) Run the Authorization Manager and follow the instructions to authorize your product.
These codes have nothing to do with the serial number that is stamped on the right rear. FENDER AMP Chassis Serial Number DATE CODES. Reverb Unit 6G15.
Your free product is now ready to use. Sincerely, Your IK Multimedia Team I didn't feel compelled to click the link (bad idea), logged onto my account and saw nothing there.
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When i tried to use Authorization Manager to register this serial it stated serial in use by another user. Have other ik users seen this? Posts: 8 Joined: Thu Jun 16, 2011 7:15 pm. It would be best to open a ticket with IK Support who can access your account directly and see what this could be in reference to. Edit - while still a good idea to do the above, I did have the ability to check a couple of things and this could be from your recent registration of iLoud Micro Monitor since we do have a current promotion running where you get a free T-RackS processor when you register iLoud or iLoud Micro Monitor.
However, I still would not click a link in that email before consulting support. The issue remains as to what that CSR serial was all about, as you are supposed to be able to choose your free processor in your IK User Area under 'Promotions' and I don't know why that would just get added so I would double-check with support on that but also check your IK User Area --> Promotions to see if you get to choose a T-RackS processor. Whitestonestudios wrote:Thanks for checking and suggestions. I'm aware of the promo but as you stated this shouldnt be chosen for me and I quoted it in its entirety, no mention of the ilouds.and that would not be known but to a couple people. Which leads me to my next question; are the email addresses used authentic?
Did an ik employee send these? I haven't found an email where we don't name the registered product so that is probably what sticks out the most to me. You would need to look at the headers to find the actual email addresses as any can be spoofed so I wouldn't rely on that to identify. I'd assume this is not legit first, and report it to support.